This policy explains how returns and exchanges work for orders placed on our website.
Returns
Unused products can be returned within 30 days.
Products that have been used are not eligible for return.
How to Start a Return or Exchange
To start a return or ask about an exchange, please contact our support team at support@duomopro.com or call +1-510-867-3227 (Monday to Friday, 9 AM – 5 PM EST). Our team will guide you through the next steps.